Nostra Game Terms and Conditions – Know Before You Play

1 General Terms

Welcome to Nostra Game. By accessing or using this platform — whether through a desktop browser, mobile browser, or any other method — you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree with any part of these terms, please do not use the platform.

Nostra Game reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the updated version will be posted on this page with a revised effective date. Continued use of the platform after an update constitutes acceptance of the revised terms.

These terms apply to all users of Nostra Game, regardless of location or device. The platform is intended for players based in the Philippines.

2 Eligibility

To create an account and use Nostra Game, you must meet all of the following conditions:

• You are at least 21 years of age.
• You are a natural person — not a company, trust, or other legal entity.
• You are accessing the platform from the Philippines.
• You do not currently hold another active account on Nostra Game.
• You have not previously been excluded or banned from the platform.
• You are not acting on behalf of another person for gaming purposes.

3 Account Registration and Security

Each player is permitted to hold only one account on Nostra Game. Creating multiple accounts — whether under the same name, different names, or shared devices — is strictly prohibited and may result in all associated accounts being suspended and balances forfeited.

You are responsible for maintaining the confidentiality of your account credentials, including your password and any OTP codes. Nostra Game will never ask for your password through unsolicited contact. Do not share your login details with anyone.

• All information provided during registration must be accurate and up to date.
• You must notify Nostra Game promptly if you suspect unauthorised access to your account.
• Account security features include OTP authentication and SSL encryption on all sessions.
• Nostra Game reserves the right to request identity verification documents at any stage.

Account verification (KYC) is mandatory before any withdrawal request can be processed. This typically involves submitting a government-issued ID and proof of address. Verification is a one-time process for most players.

4 Deposits and Withdrawals

All financial transactions on Nostra Game are processed in Philippine Peso (PHP). Deposits can be made via Philippine bank transfer, online banking, and local e-wallets. Nostra Game does not accept credit cards or cryptocurrency as payment methods for deposits.

• Deposits are credited to your account balance once payment is confirmed.
• Withdrawal requests are subject to KYC verification being completed on your account.
• Processing times vary by payment method. E-wallets are generally faster than bank transfers.
• Nostra Game reserves the right to carry out additional verification checks before processing withdrawals.
• Minimum and maximum deposit and withdrawal amounts may apply and are detailed in your account dashboard.

Nostra Game does not charge fees on standard deposits or withdrawals, though your bank or e-wallet provider may apply their own fees. Check with your provider if you're unsure.

5 Gameplay Rules and Fair Use

Nostra Game offers a range of game types including slots, live casino tables (baccarat, roulette, blackjack, dragon tiger), sports betting, eBingo, and fish games. Each game type has its own specific rules, which are displayed within the game interface.

• All bets placed on Nostra Game are final once confirmed. Bets cannot be reversed after the game round has started.
• In the event of a technical error or connectivity failure during a game round, the platform will follow its standard dispute resolution procedure. Bets affected by verifiable technical faults may be voided.
• Players must not use automated software, bots, or any third-party tools to gain an advantage over the platform or other players.
• Collusion between players — including coordinated betting strategies designed to exploit the platform — is prohibited.
• Any attempt to manipulate game outcomes through exploitation of bugs or glitches will result in account suspension.

For sports betting, Nostra Game offers pre-match and live in-play options on events including PBA, NBA, volleyball, boxing, esports, and football. All odds are set by the platform and are subject to change until a bet is confirmed. In-play bets are accepted subject to current platform conditions.

6 Bonuses and Promotions

Nostra Game may offer bonuses, promotions, and other incentives to players from time to time. The availability, terms, and conditions of any specific promotion — including wagering requirements, eligible games, and expiry — will be communicated at the time the offer is made.

• Bonus funds are generally subject to wagering requirements before they can be withdrawn. Specific requirements are stated per promotion.
• Nostra Game reserves the right to modify or withdraw any promotion at any time, with reasonable notice where possible.
• Abuse of promotional offers — including creating multiple accounts to claim the same bonus — will result in forfeiture and possible account suspension.
• Only one promotional offer may be active per account at a time unless otherwise stated.

No specific bonus percentages, amounts, or validity periods are guaranteed on this page. Refer to the active promotions section in your account for current offers.

7 Responsible Gaming

Nostra Game is committed to supporting responsible gaming practices. The platform is designed for entertainment, and we strongly encourage all players to approach gaming with self-awareness and a clear budget.

• Nostra Game is strictly for players aged 21 and above.
• Set a fixed budget before every session and do not exceed it regardless of results.
• Set time limits and take breaks, particularly during extended live casino or sports betting sessions.
• Never chase losses — a losing session is a normal part of gaming, not a problem to be solved by continuing to play.
• If you feel that gaming is negatively affecting your daily life, finances, or relationships, seek help and consider using self-exclusion options available in your account.

For more detailed information on how Nostra Game supports responsible gaming, visit our Responsible Gaming page.

8 Account Suspension and Termination

Nostra Game reserves the right to suspend or permanently close any account at its discretion, including in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Provision of false, inaccurate, or misleading information during registration or verification.
• Evidence of fraudulent activity, money laundering, or other illegal conduct.
• Abuse of promotions or bonus systems.
• Unauthorised use of automated tools or bots.
• Self-exclusion request by the account holder.

In cases of confirmed fraud or terms violation, Nostra Game reserves the right to withhold account balances pending investigation. Players found to have violated these terms will be notified in writing where practicable.

Players who wish to voluntarily close their account may do so by contacting support at [email protected].

9 Limitation of Liability

Nostra Game provides its platform on an "as available" basis. While we make every effort to ensure consistent uptime and accurate game results, we do not guarantee uninterrupted access to the platform at all times.

• Nostra Game is not liable for losses resulting from technical failures beyond its reasonable control, including internet outages or device issues on the player's end.
• The platform does not guarantee any specific outcomes in games. All gaming involves risk and results vary.
• Nostra Game is not responsible for how players manage their account funds once those funds have been withdrawn to an external account or e-wallet.

10 Privacy and Data

Your personal data is collected and processed in accordance with Nostra Game's Privacy Policy. By using the platform, you consent to the collection and use of your data as described in that policy.

Read the full details on our Privacy Policy page.

11 Contact and Disputes

If you have questions about these Terms and Conditions or want to raise a dispute regarding your account or a game result, contact the Nostra Game support team at [email protected].

For common questions, the FAQ page covers account setup, payments, game rules, and responsible gaming in detail.

Nostra Game will make reasonable efforts to resolve disputes in a fair and timely manner. In cases where a resolution cannot be reached directly, further steps may be outlined by the support team based on the nature of the issue.